Service & Labor Guarantee
We guarantee that our plumbers will act in a professional manner at
all times, are drug free, and will clean up after our work is done prior
to leaving your home. If for some unexpected reason, you are not
100% satisfied with our service, we will make up to three attempts to
rectify the situation. If you are still not satisfied by our third attempt,
we will refund your money.
Equipment & Fixture Guarantee
We guarantee that the equipment and/or fixtures we have supplied (purchased by Ace Empire Plumbing
& Solar) and installed in your home will perform to your satisfaction. If any equipment or plumbing fails
during normal use in the first year, we will either repair or replace the item at no charge to you. Any fixture
faucet or valve that needs repairing over three times in one year will be replaced. No questions!!! Our
water heaters come with either a 6-9-12 year warranty on parts and labor according to which warranty
plan you purchased. Water heaters are transferable within the first two years on a 6-9 year warranty. Our
2 year warranty is 100% transferable for the balance of the warranty.
Whole House Re-Piping Guarantee
We guarantee that your whole house re-piping project will be completed on or before the date we have
promised. We guarantee our workmanship for a period of 10 years. If your pipes fail at any time during
that period (excluding acts of God, riots or war) we will repair the failure free of charge. We guarantee that
our materials used are as specified and up to the code in your area. And we guarantee to protect and
restore the condition of your home. All warranties are transferable up to five years.
"I was impressed with the knowledge and skill level the technicians from Ace Empire Plumbing displayed when they diagnosed our leak problems. We were even happier with the work they completed on time and the restoration process which was beautiful!" — S. Myers
Professionalism
Your home and You are treated with respect and care.
Your needs and concerns are paramount.
Our supervisors will keep you informed on the progress.
We prepare a plan for you to decide your best options.
We prepare the home for the initial phase, and make sure your floors and furniture are covered where we work.
We will not wake you up.
We show up each day at an appointed hour.
We clean up every day, and do not track dirt into your home.
We will not be creating a nuisance by playing the radio or yelling on the job.
We will not drink alcohol at any time in or out of your home.
We do not sub-contract any plumbing or re-pipe work. We use our own staff.
Call (866) 758-6273 Today Give Us an Opportunity to Win Your Business. We Want YOU To Be Our Next Happy Referral!
We guarantee that the equipment and/or fixtures we have supplied (purchased by Ace Empire Plumbing
& Solar) and installed in your home will perform to your satisfaction. If any equipment or plumbing fails
during normal use in the first year, we will either repair or replace the item at no charge to you. Any fixture
faucet or valve that needs repairing over three times in one year will be replaced. No questions!!! Our
water heaters come with either a 6-9-12 year warranty on parts and labor according to which warranty
plan you purchased. Water heaters are transferable within the first two years on a 6-9 year warranty. Our
2 year warranty is 100% transferable for the balance of the warranty.
